Answer: We currently accept payments through Cash on Delivery (COD) and Bank Transfer. Choose the option that best suits your needs during checkout.
Answer: Orders are typically delivered within 3 to 5 business days. Please note that deliveries do not occur on weekends or public holidays, including Poya days.
Answer: If you need to change your delivery address, please contact our customer service as soon as possible. We can update your address if the order has not yet been dispatched.
Answer: If you receive a damaged or incorrect item, please contact our customer service within 48 hours of delivery. We will assist you in resolving the issue promptly.
Answer: After your order has been dispatched, you will receive a tracking number via email. Use this number to track your order on our website.
Answer: Yes, we offer a return and exchange policy within 14 days of receiving your order. The items must be unused, in their original packaging, and with all tags attached. Please contact our customer service for assistance.
Answer: If you wish to cancel your order, please contact our customer service as soon as possible. If the order has not been processed, we can assist you with the cancellation.
Answer: Currently, we only offer shipping within Sri Lanka. Please check back in the future for any updates regarding international shipping options.
Answer: You can reach our customer service team via Contact us page. We’re here to help you with any questions or concerns!
